Eso_personnel

LAC Market Contacts at AH Service Operations by Department

[Top of Page] [Export Service] [Service Training] [Warranty] [Consumer Affairs] [Service Engineering] [Publications] [Special Tools]

Export Service Department Staff

Photo	Name and Address	Primary Responsibilities
	Andrew (Andy) Supko, Manager American Honda Motor Co., Inc 1919 Torrance Blvd. MS 500-2S-3B Torrance, CA 90501 Phone: 310-783-3238 Fax: 310-783-3292 andrew_supko@ahm.honda.com	Overall Export Service operations Inter-divisional and inter-departmental coordination
	Jose Hernandez, Assistant Manager American Honda Motor Co., Inc 1919 Torrance Blvd. MS 500-2S-3B Torrance, CA 90501 Phone: 310-783-3684 Fax: 310-783-3292 jose_hernandez@ahm.honda.com	Daily departmental operations Inter-departmental coordination
	Lee DaSilva, Territory Service Manager American Honda Motor Co., Inc 1919 Torrance Blvd. MS 500-2S-3B Torrance, CA 90501 Phone: 310-783-3361 Fax: 310-783-3292 lee_dasilva@ahm.honda.com	Routine Distributor contacts Distributor development MAP training coordination
	Oscar Morgana, Technical Service Specialist American Honda Motor Co., Inc 1919 Torrance Blvd. MS 500-2S-3B Torrance, CA 90501 Phone: 310-783-3095 Fax: 310-783-3292 oscar_morgana@ahm.honda.com	Technical assistance Customer relations Warranty and goodwill administration
	Duygu Yildirim-Jenkins, Analyst American Honda Motor Co., Inc 1919 Torrance Blvd. MS 500-2S-3B Torrance, CA 90501 Phone: 310-783-3252 Fax: 310-783-3292 duygu_jenkins@ahm.honda.com	QDSS 2000 (QDS/TSI/NOS Surveys) Monthly Service Report HondaLAC webpage

[Top of Page] [Export Service] [Service Training] [Warranty] [Consumer Affairs] [Service Engineering] [Publications] [Special Tools]

Service Training Department

For questions, information or immediate assistance relating to technical training contact:

Photo	Name and Address	Primary Responsibilities
	Danny Aranaga, Assistant Manager American Honda Motor Co., Inc 1919 Torrance Blvd. MS 500-2C-11B Torrance, CA 90501 Phone: 310-781-6160 Fax: 310-783-3509 danilo_aranaga@ahm.honda.com	Export Training Coordinator

[Top of Page] [Export Service] [Service Training] [Warranty] [Consumer Affairs] [Service Engineering] [Publications] [Special Tools]

Warranty Department

For questions, information, or immediate assistance relating to warranty claim payments, radio or key codes contact:

Photo

Name and Address

Primary Responsibilities

Cynthia Gonzalez, Export Senior Analyst

American Honda Motor Co., Inc
1919 Torrance Blvd. MS 500-2C-5A
Torrance, CA 90501
Phone: 310-781-6456
Fax: 310-783-3295
cynthia_gonzalez@ahm.honda.com

Foreign Distributor

Electric vehicle claims

Dealer Assistance Claims Hotline

[Top of Page] [Export Service] [Service Training] [Warranty] [Consumer Affairs] [Service Engineering] [Publications] [Special Tools]]

Publications Department

For questions, information or immediate assistance relating to service publications contact:

Photo

Name and Address

Primary Responsibilities

Mary Lou Bannister, Senior Communications Coordinator

American Honda Motor Co., Inc
1919 Torrance Blvd. MS 500-2C-11A
Torrance, CA 90501
Phone: 310-783-3458
Fax: 310-222-7081
marylou_bannister@ahm.honda.com

Coordinates reprints of Service Manuals

Electrical Troubleshooting Manuals

Owners Manuals

Specialty Print Projects for Honda and Acura

[Top of Page] [Export Service] [Service Training] [Warranty] [Consumer Affairs] [Service Engineering] [Publications] [Special Tools]

Service Engineering Information

For questions, information or immediate assistance relating to Quality Information Communications (QIC) contact:

Photo	Name and Address	Primary Responsibilities
N/A	Adeline Meyer, Export Product Analyst American Honda Motor Co., Inc 1919 Torrance Blvd. MS 500-2S-1B Torrance, CA 90501 Phone: 310-783-3504 Fax: 310-783-3575 adeline_meyer@ahm.honda.com	Export Coordinator

[Top of Page] [Export Service] [Service Training] [Warranty] [Consumer Affairs] [Service Engineering] [Publications] [Special Tools]

Special Tools Department

For questions, information or immediate assistance relating to Honda special tools contact:

Photo	Name and Address	Primary Responsibilities
N/A	Wes Arnold, Assistant Manager American Honda Motor Co., Inc 1919 Torrance Blvd. MS 500-2S-2C Torrance, CA 90501 Phone: 310-783-3456 Fax: 310-783-3292 wes_arnold@ahm.honda.com	Special Tool Coordinator

[Top of Page] [Export Service] [Service Training] [Warranty] [Consumer Affairs] [Service Engineering] [Publications] [Special Tools]

Consumer Affairs Department

For questions, information or immediate assistance relating to customer relations contact:

Photo	Name and Address	Primary Responsibilities
N/A	Doug Hellmer, Manager American Honda Motor Co., Inc 1919 Torrance Blvd. MS 500-2N-7F Torrance, CA 90501 Phone: 310-783-3259 Fax: 310-783-3292 douglas_hellmer@ahm.honda.com	Department Operations

[Top of Page] [Export Service] [Service Training] [Warranty] [Consumer Affairs] [Service Engineering] [Publications] [Special Tools]

Revised 11/08/2004